Foot Care By Marc Privacy Policy

What this confidentiality notice covers:

Foot Care By Marc is committed to protecting your personal information. In this notice, references to 'we' or 'us' means Foot Care By Marc. This notice explains how we collect and use your personal information.

Our contact details

Name: Marc Butcher

Phone Number: 07465 435785

Email: marcb.fhp@gmail.com

Website: www.footcarebymarc.co.uk

Type of personal information we collect

We currently collect and process the following information:

·       Personal identifiers such as name, date of birth, gender, etc.

·       Contact information such as email and phone numbers.

·       Health assessment including any medication taken, current treatments under your doctor or hospital, health conditions, diabetes status, etc.

·       This information will be continuously updated where required.

How we get the personal information and why we have it

We only use your information for the purpose of running the business.

We do not use your information for other third-party marketing in anyway.

The personal information you provide us maybe used for numerous reasons including:

·       Compliance with legal, regulatory, and corporate governance obligations and good practice

·       To provide you with information about our business, your treatment, your appointments, etc.

We may use the information you have provided us in order to:

·       Perform services you have requested or providing you with information you have asked for.

·       Administer any treatments that may be suggested and approved by yourself.

·       Arranging appointments and taking payments via Square.

·       Any other reasonable purposes of Foot Care By Marc, always acting in accordance with the data protection law (as amended when necessary).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

·       Your consent. You are able to remove your consent at any time. You can do this by contacting: marcb.fhp@gmail.com

·       Our legal obligation

How we store your personal information

Your information is securely stored. The personal information we collect will be stored on paper in a locked safe. It will additionally be stored on the Square appointment and payment.

We keep your personal information for as long as required to operate the business in accordance with legal requirements.

Your personal information will be retained for a minimum of 7 years, as is required by medical law in the UK. 7 years after you last appointment your details will be removed from our records. For any person under the age of 18 when treated, records are kept until their 25th birthday. All records will be safely destroyed as per medical regulation.

Your data protection rights

Under data protection law, you have rights including:

·       Your right of access - You have the right to ask us for copies of your personal information.

·       Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·       Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

·       Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

·       Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

·       Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

·       You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at marcb.fhp@gmail.com or call on 07465 435785 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Foot Care By Marc, email: marcb.fhp@gmail.com, Phone: 07465 435785.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk